Legal Centre
Legal Centre
Current Suite.Divinus policies and agreements from DivinusGratia Ltd (Company No. 13994252). Download the PDF for the full authoritative text.
- Suite.Divinus Master Agreement (Terms of Use)
The Master Agreement governing Suite.Divinus SaaS subscriptions, Workspaces, Packs, billing lifecycle, AI, and related services provided by DivinusGratia Ltd. Appendix A3A lists the capabilities included in each Service Plan, including Basic AI and Advanced AI. During Pending Activation you can set up and configure your Workspace; operational features such as collecting payments, issuing invoices, running workflows and checkout become available after commercial activation.
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- Privacy Policy
How DivinusGratia Ltd processes personal data for Suite.Divinus under UK GDPR and the Data Protection Act 2018, including controller/processor roles and AI processing.
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- Cookie Policy
Cookies and similar technologies used by Suite.Divinus, including platform.session, platform.device, and consent-gated preferences (suite_cookie_preferences) for analytics and future marketing/integrations. Your choices are tied to the Cookie Policy version; you can change or withdraw consent at any time through Cookie settings in the page footer.
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- Acceptable Use Policy
Platform-specific prohibited conduct including malware, fraud, API/storage/AI/seat abuse, portal misuse, and Pending Activation circumvention. In Pending Activation a custom domain may be added, verified and set as primary, but is served publicly only after commercial activation.
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- Refund & Chargeback Policy
Subscription Fees are generally non-refundable once activated, with limited exceptions for duplicate charges, billing errors, processor faults, and legal obligation. Refunds and disputes for payments between you and your shoppers, donors or End Users (including residents) are your responsibility.
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- Data Processing Addendum
UK GDPR processor terms for Suite.Divinus: roles, subprocessors (including hosting, Square/Stripe, Medusa, Cal.diy, AI providers), security, and deletion.
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